Your business depends on your IT systems. We’re confident that we are the only network services, computer support, or IT consulting business in the Midwest that provides these benefits to your business.
Here are the reasons you can depend on RTMB Technology to keep you and your business up and running:
- Quick Response – Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
- Experienced – We hire only seasoned, professional technicians with at least 5-10 years experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!
- Business Savvy – We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
- One Stop Shop – We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
- Proactive – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
- Comprehensive Project Management – Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
- No Geek Speak – You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
- 100% Satisfaction Guarantee – We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
Don’t even think about calling a computer consultant before you read this!
If you are a small business owner looking for computer support then it’s critical that you get and read this small business advisory: An Insider’s Guide to Choosing an Honest, Reliable, and Competent Computer Repair Technician.
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Amazing from Day One
Even though I was a new customer, they treated me as though we had known each other for a life time. The RTMB Tech is very smart and saves me $$$$. They are definitely the only team we will work with.
Takes the time
Ever Since RTMB has taken over our network, computer management, and secruity, we have had no issues which makes our day to day operation run that much better. The Team at RTMB take the time to go over options, explain what we need, why we need it and how it will benefits us both short term and long term.
AFK Appraisal Group
Quick to Respond
RTMB Technology is Quick to respond, extremely knowledgeable and up to date in the IT Field. They are very professional and a pleasure to work with. I would not hesitate to recommend them to another company to hire as their IT and VOIP Partner. RTMB Goes above and beyond to serve their customers.
A True Friend
RTMB's Professionalism knowledge and care is amazing in each project we work with them on. Their personal touch and dedication is amazing, I feel like a friend is stopping by rather than having a meeting or IT Visit.
Global E Parcel
RTMB is always there
Out Ability to Communicate out needs and complex planning with RTMB's understanding has been fantastic. Their solution design took a lot of weight off of our plate. Their personal attention and responsiveness to our needs, they make us feel like we are their only client.